Connectome Privacy Policy

Effective Date: January 18, 2025

1. Introduction

At Connectome Care, Inc. ("we," "our," or "us"), your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect the information you share with us through our website and mobile application. By using our services, you agree to the practices outlined in this Privacy Policy.

2. Information We Collect

a. Personal Information

We may collect personal information that identifies you, such as:

• Name
• Email address
• Phone number
• Account credentials (e.g., username, password)
• Health information you choose to provide (e.g., symptoms, conditions, and health history)

b. Non-Personal Information

We also collect non-personal information, such as:

• Device information (e.g., browser type, operating system, IP address)
• Usage data (e.g., pages visited, time spent on the app)

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Personalize your experience
• Create and maintain your health profile
• Communicate with you (e.g., notifications, updates)
• Ensure compliance with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Service Providers: Third parties that help us deliver services, such as cloud hosting, analytics, or customer support.
• Legal Compliance: Authorities when required by law or to protect legal rights.
• De-identified Data: Aggregated and de-identified health data may be used for research or analytics purposes. We will never use or share your health data for this purpose without your consent.

5. Health Data Handling

Your health data is handled with strict confidentiality and stored securely. Where possible, we use de-identification techniques to remove personally identifiable information from health records. We adhere to industry best practices to protect your sensitive data.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. Cookie usage may include:

• Necessary cookies to provide and customize your experience
• Anonymized analytics about interactions with our app and website

You can manage cookies through your browser settings.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy. Upon request, we can delete or anonymize your data in accordance with applicable laws.

8. Your Rights

You have the right to:

• Access and review your data
• Correct inaccurate information
• Delete your account and associated data
• Export your data
• Opt out of marketing communications

To exercise these rights, use the relevant services provided by our app or, when necessary, contact us at support@connectome.care.

9. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure storage, and access controls. Despite these measures, no system can guarantee absolute security. Should a data breach occur, we will send a notice to all customers.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will notify you by revising the "Effective Date" and, if significant changes are made, providing a prominent notice.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: legal@connectome.care

This Privacy Policy applies solely to our services within the United States and is governed by U.S. law.